Identity Theft Response offers the best customer service. All questions related to customer service to Consumers, support to Employers and support to Business Associates will be responded within 24 hours Monday to Friday. Send all questions using one of the emails noted below or by fax if you need to send a document or call us anytime between 9 am and 9 pm, 7 days a week. Mailing Address: Identity Theft Response PO Box 1655 Portage, Michigan 49081 USA Contacts By Email: Customer Service to Consumers: customercare@identitytheftresponse.com Support to Employers customercare@identitytheftresponse.us Support to Business Associates support@identitytheftresponse.net Contacts By Phone: By Fax: Call (269) 321-9900 Fax to (269) 762-5040